Please read these terms and conditions carefully before and during your stay at The Hidden Palm.
During your stay
- Pets are not allowed
- Quiet hours: 10 p.m. to 7 a.m.
- No parties or events
- No smoking
Safety and accommodation
The swimming pool is not fenced or locked. The swimming pool is used entirely at the tenant’s own risk.
Children must be actively supervised by a responsible adult at all times when in or around the pool area.
There are smoke detector but no carbon monoxide detector.
Additional rules
The house is located in a residential area where people with school-age children also live. We appreciate your consideration in this regard.
Large groups of young people, etc. are not suitable for this property.
Injury and damage
The Hidden Palm cannot be held liable for the costs of damage, personal injury, illness, death, loss and/or damage of any kind suffered by the tenant or a member of their party during the rental period or thereafter.
The landlord cannot be held liable for any personal injury or accidents of any kind caused by the use of the swimming pool, patio, terrace or barbecue.
Diving into the swimming pool is expressly prohibited.
Use of the barbecue is at your own risk.
Parents with children are responsible for the safety of their children.
Responsibilities
To avoid misunderstandings, the landlord cannot be held responsible for:
- Temporary malfunction of equipment and accommodation;
- Temporary power or water supply;
- Theft, damage or loss during the rental of accommodation;
- Accidents in and around the accommodation;
- Force majeure of any kind;
- Obvious errors of any kind on the part of the tenant;
- Nuisance caused by construction work outside the rented property and own property
Damage to villa and inventory
During the rental period, the tenant is liable for all damage caused by him or his party to the house, furniture, and swimming pool. Damage must always be reported, even if the tenant can repair the damage himself. Without consultation, self-repair of damage is not permitted, due to quality assurance. Reported damage with a total of $35 will not be charged. We also ask you to report any damage not caused by the tenant as soon as possible so that it can be repaired.
Force majeure
The Hidden Palm is not liable for reimbursement if the performance of contractual obligations is affected by “force majeure”. In these General Terms and Conditions, “force majeure” means any event that the landlord or the supplier of a service or facility cannot foresee or prevent. Such events may include, but are not limited to: interruption of electricity or water supply, war, threat of war, civil unrest or conflict, hostilities, strikes or other industrial disputes, natural disasters, fires, terrorist activities, quarantine, epidemics, weather conditions, government actions or other events.
Access
The Hidden Palm has an electric gate with remote control. As a tenant, you will receive this upon arrival. This remote control is strictly personal and may not be given to third parties. If you lose the remote control, you will be charged $60.
Insurance
The property and its contents are insured against the usual risks and under the usual conditions. Tenants' goods and property are not covered by this insurance. We recommend that you take out adequate travel insurance and/or liability insurance.
Miscellaneous
We advise you not to leave any valuables behind. The safe is located under the stairs in the cupboard. The landlord cannot be held liable for theft, burglary or missing items. Work in progress and/or repairs during your stay do not entitle you to a refund. After 10 p.m., it is desirable that there be no noise and/or nuisance. Children under the age of 18 must be supervised by adults at all times. It is strictly forbidden to use any kind of narcotics in the Villa.
Disputes
All disputes arising from the rental of the property will be resolved between the tenant and the landlord. This agreement is governed by the law of Curaçao, which both parties expressly confirm.
